Monday, December 17, 2007

Nerd Friendly

i dislike it when technical information isn't available for those of us who can use it. people also do not understand basic things like numbers are meaningless without units and what units belong to what types of numbers. does not have a good sorting process for allowing images to uploaded and orders placed. last night i uploaded my 20x30 poster from our alaska trip and placed an order. turns out the lab rejected it because it had too high a resolution and they can't print that high. why they can't downsample there i have no idea. so i called customer (dis)service. after much frustration i found out they have the following limits on their files (though i question how true these numbers are): max file size is 9 mb and max resolution is 2500 x 1900 pixels.

*** update *** yup the lady didn't have a clue what she was talking about. i downsampled to 300 dpi instead of my original 600 dpi and ended up with a resolution of 9000 x 6000 pixels and it printed (no idea if they downsampled more) the file was about 29 mb.

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